Question 1

Do you provide IT support on Long Island?

Accepted Answer

Yes. Long Island is one of our service areas alongside Staten Island, Brooklyn, Queens, the Bronx and New Jersey. We support businesses in both Nassau and Suffolk County, remotely and on site.

Question 2

Do you work with businesses in Melville?

Accepted Answer

Yes. Melville and the surrounding business districts are part of the Long Island area we cover, for network setup, network support and ongoing IT support.

Question 3

Can you set up a network for a new office?

Accepted Answer

Yes. We design and install office networks from the ground up, including switches, routers, Wi-Fi and cabling, and we also take over and document existing networks.

Question 4

Do you come on site, or is support remote only?

Accepted Answer

Both. Many issues are resolved remotely, which is faster for you. When the work is physical, such as hardware, cabling or network equipment, a technician comes to your location.

Question 5

Do you monitor and manage networks on an ongoing basis?

Accepted Answer

Yes. Network monitoring, firewall management and security are available as part of a flat-rate managed IT plan, so problems are caught before they reach your team.

IT Support & Network Services for Long Island Businesses